DearDoc CEO Joe Brown on the power of mindset in business

When you think of the word “entrepreneur,” what comes to mind? Is it someone who believes that their idea can help serve millions of people, or someone who thinks that there’s a small chance we can change the world?

For DearDoc founder Joe Brown, the answer is both – because that’s who he aspires to be.

“I like to call myself a CEO, sure, but I also like to put ‘optimist’ near that title,” he said. “For me, optimism isn’t about ‘pie in the sky’ thinking, but it’s about being willing to explore the future and find ways to positively impact others.”

That’s exactly what DearDoc does. The practice growth platform for doctors and medical practitioners allows patients to access an easy, convenient way to connect with their doctor through easy-to-use and HIPAA-compliant artificial intelligence.

“We want to democratize AI so that doctors can access the technology that helps them do their best work,” said Brown. “It’s as simple as that.”

With his optimist’s mindset and his technology sales skill set, Brown knew he was equipped to lead a company – but still learned some valuable lessons along the way, he said.

“The most important thing you need when building your company is goals, as cheesy as it sounds,” he said. “What kind of growth do you want? How many employees will be required to get there? What revenue does the company need to generate every year before breaking even with expenses? Those are the hard facts not everyone wants to think about, but they’re essential.”

Those goals, Brown said, help you clarify your mindset – the most important element in your business’s success.

“I step into business with an optimistic mindset, and I’m always willing to learn and grow as my company and my team learns and grows,” he said. “I think there’s a tendency in some people to hang on really tightly to the way things have always been done, but that’s not me. I want to see my company thrive, and humility and flexibility is how that’s going to happen. That mindset is what’s gotten me this far – and it’s what will continue to drive DearDoc forward.”